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Order, payment and billing
Options designed for the way you work
There are a number of ways to order and pay for Hilti goods and services to suit your needs.
If you would like any additional information on any of the methods described below please get in touch by calling Customer Services, send us a message or visit your local Hilti Store.
Order options
Sales and contact channels
Use our website, get in contact with our Customer Service team, meet with one of our sales reps or field engineers on your jobsite, or visit a Hilti Store closes to you.
Learn moreOnline payments
In our endeavor to provide you a seamless buying experience, we have introduced a digital payment option for online orders.
Learn moreInvoices
View invoices
To view your past invoices, log in to your Hilti Online account, select the invoice you need in the 'Order History', and click 'Request copy of invoice'.
Learn morePayment options
Credit and debit card
Hilti accepts payment for orders and repairs via almost all credit and debit cards. You can use your credit and debit card:
- Order online and pay upon delivery
- In one of our nationwide Hilti Stores.
Hilti credit account
Anyone who has an account with Hilti is eligible to apply for credit terms with us. This means you can order goods on an invoiced basis, and then settle all of your invoices in one consolidated payment. Credit terms are subject to status.
If you would like to apply for a credit account then click the link below after you registered for an account online or via Customer Services.
Contact Customer Service3 STEPS AND YOU WILL BE ORDERING ONLINE
Now you can pay upon delivery with credit, debit and cash
1. Register online
2. Choose your products
3. Place the order
Terms & Conditions
1.All of our customers are eligible to buy online and chose payment options
2.While paying by credit or debit card the person indicated on the checkout process should be the one paying
3.While paying with cash the total bill should not exceed 5,000 AED (total orders value)
4.Existing Hilti Online customer who have credit facility can also use this payment.
5.Delivery time promise 24 hours
6.Customers using new payment option are not eligible to use ship to Hilti store service, the delivery will be done by UPS at the delivery address entered while placing the order.